Ozow: IT Support Internships 2022
Ozow: IT Support Internships 2022 has become available in Western Cape for unemployed graduates in possession of the below qualifications. If interested, kindly check the below requirements. STREAK OF LUCK!
Ozow invites unemployed graduates to apply for Graduate / Internship Programme 2022 / 2023.
Company: Ozow
Date Listed: 13 August 2022
Job Type: Graduate Internship
Location: Cape Town, Western Cape, South Africa
Closing Date: Not Specified
As IT Support at Ozow you will use your knowledge and specialised skills to implement technical solutions and provide high quality technical support to the team to address internal hardware and software issues. You can troubleshoot and solve straightforward problems that do not have defined Standard Operating Procedures (SOPs). You need to have problem-solving skills and interpersonal skills.
Requirements:
- A Matric certificate and an A+ or N+ Certificate.
- 0 – 6 months of experience as a help desk technician or similar role
- Proficiency in Windows / Mac OS.
- Experience with remote desktop applications and help desk software.
- Some experience with desktop hardware support.
- A+ and N+ or relevant on the job experience dealing with computer and network troubleshooting.
- Valid driver’s license and your own reliable vehicle.
- Good attention to detail and ability to show initiative.
- The ability to work flexibly and with enthusiasm.
- The ability to communicate well with people at all levels verbally & in writing.
Roles and Responsibilities:
- Provide the team with technical assistance and support for incoming queries and issues related to computer systems, software, and hardware (this may be in person / via MS Teams / over the phone / via email).
- Hardware Asset management.
- Install, modify, and repair computer hardware and software.
- Follow up with staff to ensure that the issue has been resolved.
- Printing/Scanning support (IP printing, shared network printing, local printers etc)
- Logging of all queries via the online Help Desk System
- Collections and Deliveries of Hardware, software, printer consumables
Skills and Competencies:
- Analytical skills. You can structure and process qualitative or quantitative data and draw insightful conclusions from it. You exhibit a probing mind and achieves penetrating insights.
- Attention to detail. You do not let important details slip through the cracks or derail a project.
- Calm under pressure. You maintain a stable performance when under heavy pressure or stress.
- Flexibility/ adaptability. You adjust quickly to changing priorities and conditions. You cope effectively with complexity and change.
- High standards. You expect personal performance and team performance to be nothing short of the best.
- Innovation. You generate new and innovative approaches to problems.
- Intelligence. You learn quickly. You demonstrate the ability to quickly and proficiently understand and absorb new information.
How to Ozow: IT Support Internships 2022
CLICK HERE TO APPLY ONLINE FOR IT SUPPORT INTERNSHIP PRPGRAMME
Share the opportunity and never pay for any job / internship / learnership opportunities whatsoever – it merely takes you to apply for employment not your money.
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