Philips: Contact Center Planner (Graduate Role)
Philips: Contact Center Planner (Graduate Role)
Philips: Contact Center Planner (Graduate Role) has become available in Gauteng for unemployed graduates in possession of the below qualifications. If interested, kindly check the below requirements. STREAK OF LUCK!
Philips South Africa invites apply to apply for a 18-month Contact Center Planner Graduate Position.
Company: Philips South Africa
Date Listed: 10 June 2022
Job Type: Graduate Internship
Duration: 18 months
Location: Johannesburg, Gauteng, South Africa
Closing Date: Not Specified
In this role, you have the opportunity to make life better. Looking at the challenges the world is facing today Philips’ purpose has never been more relevant. So whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all.
Responsibilities:
- Receiving customer requests and preparing documents/trouble tickets related to processing returns (RMA), servicing and exchanges
- Updating databases with status of returned materials issues and accounts for returns inventory
- Recording and reporting the status of equipment returns, repairs, replacements, sales orders and delivery schedules
- Ensuring service information accessible by sorting and filing documents/forms
- Possibly scheduling field service repair calls. Handles requests for additional company materials. Maintains records of returns, schedule changes, product enhancements or changes and product pricing, and resolves return credit problems.
Requirements:
To succeed in this role, you’ll need a customer-first attitude and the following;-
- Bachelor or Master degree
- 0-2 years of working experience (Graduates & Early professional)
- Fluency in English
- High analytical skills
- Problem solving skills with a customer service approach
- Good interpersonal skills and ability to prioritise & work to deadlines
- Working knowledge of MS Office, especially MS Excel
- Possibility to work full-time
How to Apply for Philips: Contact Center Planner (Graduate Role)
CLICK HERE TO APPLY ONLINE FOR CONTACT CENTER GRADUATE ROLE
Share the opportunity and never pay for any job / internship / learnership / traineeship / in-service training / bursary opportunities whatsoever – it merely takes you to apply for employment not your money.
